The 2014 Executive Excellence Awards: Dan Price

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Dan Price, Cofounder and CEO, Gravity Payments

Dan Price fuels the growth of his credit card payments company from the same passion that drove him to launch it. Community businesses, he saw, were poorly served by most competitors, who offered little service and whose transaction fees could rise without notice. The industry, he observed, “was set up to extract money from them and not provide much value.”

Price had this insight at age 19, when he cofounded Gravity Payments in his dorm room at Seattle Pacific University with the help of his older brother. Gravity charges a lower percentage fee, sends easy-to-follow bills, and provides quick, personal service. Less than 10 years later, it is among the top 50 credit card processors in the United States, with customers in all 50 states.

“I originally thought we wouldn’t make any profit,” Price admits, but growth through referrals and low turnover keep costs lower than most competitors. “We rarely lose customers unless they go out of business.”

In the office, Price has an open-door policy — or would if he had a door. He shares desk space with nearly 100 employees and joins in on customer calls. It helps him remain connected to his original mission of service. “If an issue is impacting a customer,” he says, “I flip out about it.”

The 2016 Washington Manufacturing Awards: Legacy Award

The 2016 Washington Manufacturing Awards: Legacy Award

Winner: Belshaw Adamatic Bakery Group
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Legacy Award
Belshaw Adamatic Bakery Group
Auburn › belshaw-adamatic.com
When it’s time to make doughnuts — or loaves of bread, or sheets of rolls — it could well be a Belshaw Adamatic piece of equipment that’s turning out the baked goods. From a 120,000-square-foot plant in Auburn, Belshaw Adamatic produces the ovens, fryers, conveyors and specialty equipment like jelly injectors used by wholesale and retail bakeries.
 
The firm’s two legacy companies — Belshaw started in 1923, Adamatic in 1962 — combined forces in 2007. Italy’s Ali Group North America is the parent.
 
It it takes work to maintain a legacy. A months-long strike in 2013 damaged morale and forced a leadership change. Frank Chandler was named president and CEO of Belshaw Adamatic in September 2013. The company has since strived to mend workplace relationships while also introducing a stream of new products, such as a convection oven, the BX Eco-touch, with energy saving features and steam injection that can be programmed for precise times in baking. The company energetically describes it as “an oven that saves time, reduces errors, makes an awesome product, and is fun to use and depend on every day!”
 
So far, more than 3,000 have been installed in quick-service restaurants, bakeries, cafés and supermarkets in the United States. They are the legacy of Thomas and Walter Belshaw, former builders of marine engines, who began producing patented manual and automated doughnut-making machines in Seattle 90 years ago. They sold thousands worldwide and, today, Belshaw Adamatic is the nation’s largest maker and distributor of doughnut-making equipment.