Workplace
Bright Idea: Labor Saver
Forget email. Shyft Technologies makes shift swapping easy.
By Jeanne Lang Jones December 6, 2016
This article originally appeared in the December 2016 issue of Seattle magazine.
New legislation requiring Seattle businesses with 500 or more employees to schedule workers hourly shifts two weeks in advance will be a boon to some, but it could complicate the lives of many workers and employers.
Seattle startup Shyft Technologies has created a free smartphone app that simplifies the tangled dance of schedule shuffling by making it easier for employees to swap shifts and for bosses to get shifts covered on short notice.
The app notifies all staffers automatically when open shifts are posted. Swaps can be approved right on the app. By matching in real time the hours when workers are available with the hours employees need work done, the app creates a more efficient market.
A worker or manager can easily add a bonus as an incentive to fill a shift on short notice, says
Shyft CEO Brett Patrontasch. Its a lot easier than email, he observes. Meanwhile, workers can quickly change their availability status if they want to make more money or free up more time.
The Shyft app uses a combination of geolocation, financial transactions, machine learning and big data analytics to determine availability and pricing. The goal is to create an on-demand workforce that has more control over schedules while providing employers with the fluidity to operate efficiently.
As of late September, more than 12,000 Starbucks baristas, 3,500 Old Navy staffers and 7,500 McDonalds employees were using Shyfts app.
Founded in Toronto, the startup moved to Seattle in February to participate in the three-month Techstars mentoring program. This past summer, Shyft obtained $1.5 million in funding from Seattles Madrona Venture Group and other investors.