Quality of Service
Alaska Airlines Quality Rating Descends From the Top Perch
The Seattle carrier still ranks among the top five airlines in quality of service, however
Alaska Airlines airline-quality rating took a hit last year, dropping from the No. 1 spot in 2017 to No. 4 in 2018, according to a just-released industry-standard report. Alaska was still digesting its merger with Virgin America in 2018, which was completed in April, and the integration appears to have been a bit of a…