Opening Bell

Deliberate, Direct, Decisive
At Davidson & Associates, culture is nurtured on a daily basis
Don’t be confused by Tony Johnson’s use of the word “deliberate” to describe the culture at his insurance company. Think thoughtful, not laid-back. And it all begins before an employee even sets foot in the door. “We are ‘deliberate’ about ensuring personalities will mesh well with our culture in the hiring process,” says Johnson, principal…

On Reflection: Telecommuting Triumph
Seattle and Washington state score high for remote work
If you’re reading this from your home office, you’re not alone. Almost one-third of employees across Washington state work from home on at least a part-time basis. A report from web hosting company Hostinger says slightly under 2 million people, or 32.7% of the state’s workforce, worked remotely at least one day out of the…

Statshot: Life Science on the Rise in Washington
Advancing scientific knowledge, improving public health
Washington state’s life science industry bucked the pandemic downturn, with impressive job growth, especially among women. The industry added $21.7 billion to the state’s GDP in 2022, and contributed $1.6 billion in local and state tax revenue. “Washington has solidified its standing as a top 10 life science hub in the country,” Life Science Washington…

Cultural Revolution
Revolution tops ‘Best Companies’ list by emphasizing teamwork and open communication
Revolution Custom/Civil Builders employees and their families very much anticipate the Issaquah-based builder’s annual company retreat to Chelan. Pizza is served on Friday night, followed by an elegant dinner the next day at a winery. Last year, one disappointed worker was unable to attend the company-paid bash. You’d never know it by looking at a…

Whale Wins
A new study pinpoints massive economic impact
Most people look at Puget Sound and think of its natural beauty. They notice nearby islands, or Washington state’s fleet of 21 ferry vessels. Add whales to that mix. A study for the Pacific Whale Watch Association by Martin Associates finds that whale watching expeditions in Washington state create $119.1 million in economic value and…

Statshot: Maritime Punch
A hub of innovation
Working waterfronts across Washington state boast significant economic benefits. The state maritime industry creates more than 174,000 direct and indirect jobs and $14.4 billion in labor income. A study commissioned by the Washington Maritime Federation found that the average annual salary for maritime-related jobs is $112,000, including benefits. The study notes that, while the majority…

Counterfeit Crackdown
Amazon bulks up fraud-fighting efforts as global scams increase
Amazon’s extensive efforts to fight fraud are paying off. The Seattle e-commerce giant says it stopped more than 700,000 “bad actor” attempts to create new selling accounts last year. Amazon’s recently released 2023 Brand Protection Report reveals that the company invested a staggering $1.2 billion into fighting fraud last year. Amazon has more than 15,000…

Creating Community
Hayden Homes is a robust builder in more ways than one
As a homebuilder with employees spread across the Pacific Northwest, Hayden Homes faces a unique challenge in creating a tight-knit culture of cooperation and collegiality. It all comes down to trust. It’s very intentional. “Team members are trusted to do their work and be accountable to the team depending on them,” says Patti Murphy, the…

On Reflection: Dogs and Chickens
Costco's trajectory just keeps rising
You can buy virtually anything at Costco. Costco has its own travel agency. It offers health. The company sold 11 million tires last year and filled 60 million prescriptions. You can buy a 5-carat diamond for $260,000 or a Mickey Mantle autographed rookie card for $250,000. But it’s the hot dogs and rotisserie chickens that…

Statshot: Weapons of Mass Construction
Seattle boasts an impressive number of new office buildings
Downtown Seattle’s vacancy rate continues to rise, though new office buildings are going up at a rapid rate. A report from Kidder Mathews pegs the vacancy rate at 23.9%. For comparison purposes, it was about 10% at the end of 2019, just before the pandemic. Despite that, data firm Commercial Edge reports that Seattle has…

Healthy Food Drives Deal
Entrepreneurs Norman Wu and Lisa Nordstrom join forces over a shared passion
It began with the creation of a healthy snack. It morphed into a café. Now, a major investment will transform the very nature of Sano Café. Conscious Hospitality Group co-founder Norman Wu is making a major investment in Sano Café, a small establishment on Mercer Island that offers espresso, juices, smoothies, breakfast, and lunch. Lisa…

Internal Focus, External Results
Vern Olson works to create trusting relationships at Bob’s Heating & Air Conditioning
If it matters to Vern Olson, it matters to everyone else. That’s a guiding mantra at Bob’s Heating & Air Conditioning, a third-generation, family-owned business based in Woodinville. Olson is president of the 364-employee company, which was founded in 1957. “It starts at the top. If it’s important to you as the owner, it will…