John Stumpf
Final Analysis: The Wells Fargo Mess
If you rob a bank and get caught, you go to jail; if the bank robs you and gets caught, well, never mind.
We are all responsible for maintaining the highest possible ethical standards in how we conduct our business and serve customers. After all, our culture is centered on relationships, and those relationships are built on trust. Our customers have high expectations of us, and we have even higher expectations of ourselves. These are the words of…