Kevin Maifeld runs a master’s program at Seattle University that trains people in arts management. Photo by Hayley Young
> Regularly communicate the good and bad news with staff and board. No one likes to be surprised, particularly with bad news.
> Carefully review the financial statements every month and ask questions until you fully understand the answers.
> Attend as many arts and community events as possible. A strong network of colleagues is a terrible thing to waste.
> Gather as much information as possible, verify it and then make a decision. Inaction and indecision paralyze organizations.
> Remain flexible. Just because you did it that way last time doesn’t mean it is still the best way to do it. Things change.
> Assume that no information means everything is all right.
> Avoid courageous conversations with staff and board members who need your expertise and guidance.
> Lose sight of the big picture. Understand the details but don’t get lost in them.
> Take your staff and board for granted. There are many other organizations that will value their talents.
> Lose your sense of humor. This is hard work and it helps to laugh.