In Tucker Moodey’s view, it’s comfortable to collaborate among people who share the same skills but more successful when you work across fields. That’s the insight he brought to leading Expedia’s eCommerce Platform, which supports a growing portfolio of online travel brands. Moodey’s two years in that role have required integrating some of Expedia’s largest acquisitions, including Travelo-city and Orbitz, into centralized operations. Infrastructure grew to support a 70 percent rise in transactions, improving scale and efficiency as well as performance. To deliver, he notes, “We had to make a fundamental change.” Moodey modeled the values he sought in others, holding listening sessions with employees at all levels and appointing a task force to address barriers to a collaborative culture. While compliance was eager, he says it was difficult to find leaders who could lead across disciplines, “experts who could manage not just the tech side but the operations side as well.” His success has its proof in the 3,000 global professionals who execute the technology and operations for Expedia’s growing stable of brands that also includes Hotels.com, Trivago, HomeAway and Hotwire. Moodey also finds great value in the skills of military veterans. As executive sponsor of the Expedia Military Veterans Association, he helps Expedia engage with the veteran community, mining the values of leadership and problem solving he strives to cultivate.
The 2017 Executive Excellence Awards: Tucker Moodey
President, eCommerce Platform, Expedia Inc.
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